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Beyond Mobile, Part 2: Thriving in the Shattered Future

Posted: October 11th, 2012 | Author: | Filed under: computing, design, environment, Mobile, philosophy | 1 Comment »

This article was originally published by InformIT and can be viewed on their site. It is reproduced here with kind permission.

Part 1 of this series examined the explosion of mobile and embedded devices that characterize our future, explored the challenges posed by these changes, and considered a methodology for reliable innovation in this environment and the technology enablers required to support that approach. In part 2, we look at what types of strategies are likely to be effective in this new world.

Visionary Strategies

Once you have a reliable methodology in place for fostering innovation and engaging the market, supported by the technology enablers mentioned in part 1, you are finally ready to start growing and developing visionary strategies to help you capitalize on the emerging world of ambient computing.

The big question becomes, “What should our vision and strategy be?” Unfortunately, there’s no stock answer I can prescribe (though I’ll be happy to help you figure it out), but I do have some pointers toward directions you should be considering.

The growing ubiquity of computing and omnipresent interfaces points to opportunities such as “any customer, anywhere,” and the explosion of profiling data opens up services based on the idea that “we know what you’re about to think.” The key is not what your exact vision is, but how you validate it and course-correct based on that feedback. This in itself is the strategy of rapid product evolution for which part 1 of this article attempted to lay out the foundations.

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Beyond Mobile, Part 1: Surviving the Shattered Future

Posted: October 11th, 2012 | Author: | Filed under: computing, design, Mobile, UI | 1 Comment »

This article was originally published by InformIT and can be viewed on their site. It is reproduced here with kind permission.

The world is changing, and we all need to prepare for it. The proliferation of mobile devices we are witnessing right now, and the associated challenges related to creating applications that work across those devices, are just the thin end of the wedge of what the future holds. Cisco predicts that by 2020 each of us will own an average of 6.58 connected devices. People are interacting with organizations and services with an ever more diverse set of technologies, they are doing this in a growing number of contexts, and the data being created is growing exponentially. In two-part series, we’ll look at strategies for not just surviving (part 1), but thriving in and capitalizing on the opportunities provided by our hyper-connected future (part 2).

A Shattered Future

If we look closely at the technology trends, of which mobile is just one part, it becomes clear that we are witnessing a shattering of input and output mechanisms. In the past, interactions with computers have been through fairly narrow channels. The vast majority of inputs have historically been via keyboard, and outputs were predominantly through a single fixed screen. That simple past and the strategies we developed to operate in that world are no longer useful guides to the future. We are witnessing an explosion of channels for interacting with computers. Those channels are no longer tightly coupled to each other, and even the concept of “a computer” is being blown away.

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Design can change the world

Posted: June 12th, 2008 | Author: | Filed under: computing, design, environment | No Comments »

My new favorite t-shirt says “design can change the world”. I got it from a cool little not-for-profit whose cunning designs have a disproportionate impact in solving problems in developing countries.

Their current flagship project, the hippo roller, though not much more than a tough plastic barrel and pulling handle, is beginning to have an immense impact on the role of women in developing societies.

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The first bite is with the eye

Posted: May 9th, 2008 | Author: | Filed under: computing, design, UI | 2 Comments »

I think I first heard the phrase “the first bite is with the eye” from a TV chef, but it applies equally to the software creation process as it does to cookery.

A user’s interaction with a piece of software or web site is as much emotional as it is functional. Compare the soft, warm, fuzzy feeling you get when first interacting with a product from 37 Signals, say, to the stomach churning reaction you get when booting up Lotus Notes, for example.

This immediate emotional response will pervade the whole of a user’s long-term impression of a product, imbuing their relationship with whatever feeling was conjured up in those preliminary interactions. They say that in most job interviews the interviewer makes up their mind within the first 5 minutes. The same is equally true for software.

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